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SaaS Integration and Its Significance for Businesses

June 13, 2022Blog
SaaS Integration

The technology industry has drastically accelerated in recent years. Every year, it seems like there is a new record-breaking insights or statistics in the SaaS realm. Companies are also not slowing down. In fact, corporate spending has increased as industries have begun to budget more for organizational strategies and overall digital transformation.

Gartner predicts that global IT spending will reach $4.2 trillion by 2021, with enterprise software accounting for 14.2 percent of that total. This represents an 8.6 percent increase in spending over the next years.

According to a recent CDW poll, 28 percent of enterprises in the United States currently use a cloud technology or Software as a service. Cloud.com also performed research of CTOs, architects, developers, and IT managers, reporting that 20% of respondents are currently deploying a cloud computing service, while another 61% are planning to implement a cloud project.

The primary motivations for implementing cloud strategies were to reduce hardware costs, minimize management burdens, attain desired deployment times, and improve scalability. When a new SaaS or cloud app is deployed, valuable enterprise data is stored in a cloud storage facility.

Short-term cloud integration solutions are available on the market, either as an embedded feature of widely used SaaS applications (such as Salesforce’s widely known CRM products) or as single player cloud-based integration services from a third-party vendor.

 

What is the Process of SaaS Integration?

The practice of connecting the apps and allowing them to “talk to each other” is known as SaaS integration. SaaS integration automates the process of synchronizing data in multiple locations or moving data along a system from application to application.

We have come up with different explanations of SaaS integration process so that you can easily and thoroughly understand the meaning of it.

SaaS integrations have emerged as a solution to the problem of data silos. Simply put, a SaaS integration connects a SaaS-based solution or app to another cloud-based application or on-premises software via an application programming interface (API). When this integration is complete, both applications can easily request and share data with one another. SaaS integrations only provide the framework for connecting applications.

To put it another way,

SaaS integration, also known as SaaS application integration, is the process of connecting your SaaS applications to other cloud-based apps or on-premises applications via application programming interfaces (APIs). Once connected, the apps can freely request and share data with one another.

Enterprises need to build an integration in order to connect two separate tools, therefore data pipelines are often the most time-consuming component of data engineering teams (this is not typically what they were hired for though). Because the average mid-sized firm has hundreds of applications and SaaS tools, this procedure may be exceedingly time-consuming and challenging.

 

Let’s Take Microsoft 365 Cloud Integrations as a SaaS Example

Microsoft Office requires no introduction. However, the cloud-based Office 365 is something worth discussing. Your office files can be created, edited, shared, managed, and accessed from any device using Microsoft cloud-based solutions. Office 365 cloud is a pure SaaS example that demonstrates how Microsoft has met the needs of its users by providing SaaS products. You can continue to install and use Microsoft Office 365 on your personal computer, but with the cloud platform, you can access it from any Microsoft data center.

Don’t require the desktop versions or on-premises applications for your computer system? With Microsoft, you don’t need to worry at all! It provides you with the choice of diverse cloud-based applications within its Enterprise Essentials plan which is highly beneficial for the large and small enterprises. It delivers apps for collaboration, email, document management and sharing solutions, and strengthened security that all business organizations need.

 

SaaS Product and Solutions Have Become the Reliable Source for Many Organizations

Many organizations rely on these applications for day-to-day operations because of their flexibility and low cost. If you work in sales, chances are you are using a customer relationship management platform. If you work in human resources, you’re probably using a human resources information system (HRIS). Since there are so many SaaS solutions available, the typical enterprise organization employs nearly 300 of them in their day-to-day operations, in addition to on-premises applications.

With so many to keep track of, SaaS integration comes in very handy. You can enable seamless operations and processes throughout everything your employees do by integrating the applications with other technology in your business ecosystem, such as your enterprise resource planning (ERP) system.

 

What differentiates SaaS Integration from App Integration and API Integration?

You may be confused when you hear the terms SaaS integration, app integration, and API integration. The truth is that all of the terms refer to the same thing and so can be used as interchangeable apps.

 

An API is a method for connecting apps. It is a group of code-based instructions that is used to send and receive data between apps. Previously, API integration required the services of a developer. However, with the rise of Integration Platform as a Service (iPaaS), you no longer need to hire a developer or possess technical knowledge. iPaaS comes in to handle the integration for you.

 

What Advantages Business can have by SaaS Integration?

There are numerous other advantages to SaaS integration. One of these is an upsurge in infrastructure utilization. Through mutual operating system multi-tenancy, you can enjoy up to ten times the utilization provided by current virtualization technology.

Another advantage is that the SaaS database handles some of the manual tasks associated with network management invisibly and automatically. You could also provide software layer high availability to server-side guest applications. All of this decrease the time it takes to develop an application for your company by 50 to 90 percent.

 

Ease of Deployment and Maintenance:

According to Gartner, the ease and speed of deployment are the two primary reasons for SaaS integration in North America, followed by a lower TCO (Total Cost of Ownership). Because cloud-based SaaS setup includes scheduled backups, there is no need to worry about retaining the infrastructure on a regular basis.

In the occurrence of a technical failure, software service providers can locate it quickly. Furthermore, they are responsible for restoring any lost data.

 

It Saves an Enormous Amount of Time

Many organizations use SaaS integration to save time, which seems to be the most enormous advantage of all. As needed, your company can transfer data between apps automatically. It only takes a few minutes to set up the initial integration, and you’re ready to go. There’s no need to enter information by hand.

For example, if you use a ticketing system that integrates with a CRM, your customer support representatives will not have to update customer information in both systems. When an agent closes a case in the ticketing system, your CRM is automatically updated. The time saved by the representatives here can be invested in higher-value activities.

 

It is Highly Scalable 

When a company expands, it’s easy for some of its functions to become out of control. However, once your apps are integrated, they instantaneously exchange information without the risk of potential. It makes scaling all systems and processes across your organization simple. Integration is a critical component of any company’s growth strategy. It is an absolute necessity for enterprises because it is typically common for organizations to use more than 100 apps throughout their departments.

Integration is a core part of any automation strategy for any company attempting to scale. It’s a must-have for large enterprises that frequently use multiple business apps all over the departments.

 

It Strengthens Accountability

How has a particular prospect previously interacted with your team? What is the current status of a support case? Is the customer’s subscription still active?

By integrating SaaS, your employees can answer their pressing questions by simply using an application they’re already familiar with—rather than checking multiple systems or inquiring coworkers for an update. This allows anyone on your team to quickly find data, and it also prevents employees from interrupting and bothering their teammates.

With so many SaaS apps available, integration solutions are essential for keeping the correct information in the right spot at the right time. You can use your preferred tool to keep it constantly updated so that your team always has the correct information to make informed strategic decisions.

 

Let’s Conclude

The final outcome is a fully integrated SaaS product with all of your business apps sharing data without the need for time-consuming setups, human error, or incomplete data, saving you a notable amount of money and time.

SaaS solutions took the business industry by storm a few years ago, and they’ve become so integral to how we work. In fact, it is difficult to imagine heading back. SaaS integration is the growing aspect in the evolution of technology, transforming dissimilar tools into an integrated venture.

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